Project Management & Support

As an Avilinga customer, you will be assigned your own experienced Project Manager as a point of contact. Their job is to ensure all your day-to-day translation needs run smoothly. Their tasks include:

• Ensuring uploaded files are properly formatted for translation.
• Supervising translation workflows and ensuring deadlines are met.
• Managing, training and onboarding your linguists.
• Technical proofreading of all web files and other special formats.
• Compiling and maintaining your brand glossaries and style guidelines.
• Liaising with all translation stakeholders across your regional outstations (e.g. content managers, reviewers, etc).
• Providing general support regarding all operational demands, including SLAs, word counts, file transfers, system updates and specific requests.